1.Q: Do RGB chips have a shorter lifespan compared to single-color LEDs?

A: No, they don‘t. While the structure is slightly more complex, the core light-emitting principle is the same, with a lifespan exceeding 50,000 hours. As long as the power adapter remains stable, it will shine for years.

 

2.Q: What kind of base does it have? Is it stable on soft grass?

A: It comes with a heavy-duty metal base as standard. If placing it on grass, I recommend using weighted stones on the base or using long ground stakes to secure it into the soil. Once anchored, it stays very stable at this height.

 

3.Q: If I want a different color-changing logic in two years, can I buy just the controller?

A: Absolutely. Our system is modular. If you want to upgrade to a new color program, you just buy a pre-programmed controller from us and replace the old one—it‘s a few-minute upgrade.

 

5.Q: What kind of support do you offer for bulk orders?

A: For bulk orders, we offer better pricing and include a percentage of spare branches and controllers. For large-scale projects, we can even provide remote installation guidance or lighting scheme advice to save you time and effort.

 

6.Q: Do you provide a warranty for this ‘tech-heavy‘ product?

A: We prioritize worry-free after-sales for our B2B clients. We provide a one-year warranty on the core controller and power supply. If an issue arises, just send a video—if it‘s not human-caused, we‘ll air-freight new parts to you immediately.