FAQ:

Q: How is the theme of the 2m penguin and 1.2m egg ball set?

A: It‘s an Antarctic-themed set with a great story feel. The 2m friendly penguin acts as the lead, and the smooth glowing egg ball adds charm—a huge hit with families and children.

Q: Is the detail on the grass-made penguin realistic?

A: Very high. Our ironwork craftsmen capture the penguin‘s outline accurately, and the grass weaving simulates feather textures through different directions. It‘s vivid and artistically inviting up close.

Q: Is there a circuit risk for this unique shape in heavy rain despite IP65?

A: Absolutely not. We apply secondary sealing to every LED interface inside the penguin. String lights are fully wrapped in PVC hoses. It‘s water-tight and highly reliable for commercial use.

Q: Do the penguins glow entirely at 220-240V?

A: Yes. LED string lights are evenly distributed inside. Even for the black-and-white areas, we adjust LED density and glow to ensure the penguin looks crystal clear and 3D at night.

Q: As a source factory, can we customize the color of the penguin‘s scarf or hat?

A: Absolutely. We can weave in red or blue ribbons or dyed grass during production. This detail-level customization is a core factory strength that supports your marketing themes.

Q: Does the set have CE and RoHS certificates? Is it easy for EU export?

A: Full paperwork is ready. We‘ve handled overseas B2B projects for years; all components and materials meet international safety codes for smooth customs and client audits.

Q: Do I need a professional team to install this set?

A: Both the 1.2m ball and the 2m penguin are plug-and-play. Just secure the bases and plug them in. It‘s an easy setup, perfect for celebrations needing quick decor.

Q: Is the internal frame of the penguin prone to rust?

A: The frame is treated with multiple layers of thickened anti-rust paint. Combined with the dense grass and PVC wrapping, it‘s well-protected from outdoor corrosion, ensuring a longer product life.

Q: Is shipping packaging secure? Will the penguin‘s beak or wings be crushed?

A: We have specialized reinforced packing for unique shapes. Large items get wooden frames and dense cushioning. Our export-grade packing is built to handle the rigors of long-distance shipping.

Q: Why choose grass material over traditional plastic figures?

A: Grass material feels warmer and handcrafted, acting as a great art display during the day. It‘s more inviting than cold plastic, encouraging customers to take and share photos.